Legal

Privacy Policy

Last updated: August 15, 2026

1. Introduction

SVETLANA IGNAT ("we", "us", "our") operates the website lightnarrative.co ("Site") and provides video editing and photo finishing services. The studio operates as SVETLANA IGNAT, a sole trader registered in the Moldova.

This Privacy Policy explains what personal data we collect, why, how we use and protect it, and the rights you have over it. It applies to everyone who visits the Site or contacts us through it.

2. Data controller and contact

Contact email: studio@lightnarrative.co
Address: Str. Alexandr Matrosov 31, MD-3926 Moscovei, Moldova
Website: https://lightnarrative.co

For any privacy question or request, email us. We respond within 30 days.

3. What we collect

Information you provide

Your name and email address when you use the contact form;
Your message content, which may include project details or links;
A record of your consent to this Policy.

Information collected automatically

Browser type, operating system and language;
Pages visited and time on site;
IP address and approximate location derived from it.

4. How we use it

To respond to enquiries and prepare quotes;
To deliver requested services and communicate about them;
To operate, secure and improve the Site;
To analyse traffic (with your consent where required);
To meet legal and accounting obligations.

We do not sell, rent or trade personal data, and we never use it for purposes unrelated to those above.

5. Legal bases

Where the GDPR or similar laws apply, we rely on consent, performance of a contract, legitimate interests (security, fraud prevention, site improvement) and legal obligation. You may withdraw consent at any time without affecting processing carried out before withdrawal.

6. Cookies

The Site uses cookies to function and to understand usage. Full details are in the Cookie Policy. A consent banner lets you accept all or essential cookies only. Where analytics or advertising cookies are used, they are only placed after consent, and we apply privacy-preserving settings where required.

7. Advertising transparency

We may advertise our services through platforms such as Google Ads. Where we do:

Ads and landing pages are consistent — what an ad promises matches the page;
Interest-based data is only used with consent where consent is required;
We identify ourselves clearly, in line with ad transparency requirements;
Any testimonials shown are genuine, and individual results are understood to vary.

Ads we run can be reviewed through the Ads Transparency Center.

8. Sharing and transfers

We share data only with service providers bound by contract (hosting, email, analytics), where required by law, or in the event of a business transfer. Data may be processed outside your country; where transferred internationally, appropriate safeguards are used.

9. Retention

Enquiry and project records are kept for up to 3 years after the last interaction or as required by tax law; consent records for the period of processing; website logs up to 12 months. Data is then deleted or anonymised.

10. Security

We use HTTPS, restrict access to personal data, store it securely, and review our practices regularly. No transmission over the internet is completely secure, but we take reasonable care of your information.

11. Your rights

Depending on where you live, you may have rights to access, rectification, erasure, restriction, portability, objection, and withdrawal of consent, plus the right to complain to a data protection authority. To exercise any right, email studio@lightnarrative.co. We verify identity and respond within 30 days.

12. Children

Our services are for adults and business clients. We do not knowingly collect data from children. If you believe a child has provided us with data, contact us and we will delete it.

13. Changes

Updates are posted on this page with a revised date. Significant changes receive a more prominent notice.